Healthcare Collections | Specialized Healthcare Collections

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Specializing in Medical
Accounts Receivable

A refreshing approach to
healthcare collections

A better way. A healthier way.

Since 1976, Specialized Collections Systems, Inc. has been perfecting healthcare collections, and in that time, we have learned which strategies are effective and which ones are not. SCS has evolved year-over-year, meeting the continuously changing needs of healthcare providers, patients and regulatory agencies. Unlike other collections firms, we understand that a patient-centric, education-based approach not only achieves superior collections results, but also works to ensure a positive experience for all parties throughout the collection process.

Services we offer:

Skip Tracing

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Skip Tracing

Skip tracing is the first step to successful account resolution. Through advanced technologies, the experts at SCS can quickly find account details and historical information about specific individuals. Accessing a multitude of public and private repositories, SCS can identify, locate and connect with patients faster, allowing for a fast and expeditious recovery of debt as well

AI – Artificial Intelligence

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AI – Artificial Intelligence

Artificial Intelligence is a hot topic and buzzword in today’s business world. Through the use of intelligent software platforms, patients have the option to speak with and make payments with our iBot. Known as Alex, our iBot never sleeps, speaks multiple languages, and can simultaneously connect with an unlimited number of patients.

Full Suite Payment Communication Channels

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Full Suite Payment Communication Channels

A multifaceted approach to collecting allows patients to choose how they communicate with SCS. Offering all of the latest technologies, including e-mail, SMS text messaging, direct drop voicemails, and iBot communication, along with the tried-and-true methods of phone calls and postal services, exponentially increases and improves debt recovery, while also enhancing patient satisfaction.

Account Audit Program

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Account Audit Program

Is this truly bad debt? A question asked by many medical practices. SCS’s custom and unique ‘Audit Letter Program’ is like none other on the market. SCS can perform an audit of our client’s accounts before engaging in full collection efforts, which both lower risk and lowers costs and helps to protect our client’s brand and reputation through enhanced patient satisfaction.

There are several reasons why collecting on behalf of a healthcare provider is different from every other industry.

SCS is an expert in medical debt collection; solely focusing on the variety of specialties across the medical industry since 1976.

Learn more about SCS strategies

Request a Strategy Session

Not sure where to start or what changes to make to your recovery strategy? Let’s do this together, we can help. SCS has the experience and expertise to help build a custom collection program to meet the needs of every client.

Request a session today!

Rebecca

Jane, you were a treasure to someone today—ME! I'm sure in your line of work you may not be told that often enough. I hope your days are blessed. Thank you.

Rebecca

Z. Kazzaz, CEO

Our practice and billing clients have trusted SCS with its medical account receivable collections for several decades. We love the collaborative and innovative approach in which SCS handles their agency and their clients. AR collections is a tough business, but SCS has been a great partner over the years and has delivered consistent results in challenging and constantly changing environment.

Z. Kazzaz, CEO